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Princess Towers

Dubai, UAE • 2019 • 750+ Units on ADDA

Seamless Communication made possible through ADDA

The Problem:

Before ADDA, the community managers were using 3-4 systems to manage different functions of their community like Accounting, Complaint tracking, Service charges, invoices and community notices. This setup was chaotic, and often times confusing. Moreover, the percentage of defaulters was very high. The managers needed a system wherein they could manage all functionalities from one place.

The Implementation:

The ADDA App streamlined Communication in Princess Towers with the help of Online Notices that provided Admins with easy access to all the Residents. By bringing in Online Payment Gateway options, the collections increased drastically and led to a decline in the number of defaulters.

"The major improvement is the easy communication with residents which before was done via emails only. The accessibility of having online payment in their own app has increased our collections rate and the satisfaction of our residents."

— Management Committee Member

The Result:

- Service charges defaulters were dropped to 30%.

- Payment Gateway usage increased to 350%

- Of the AED 54 M Invoices that were pulled from Mollak, 49 M payments were recorded in ADDA.

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